RTO Administration Officer - Banyo Australian Trade Training College Ltd is a Registered Training Organisation (RTO) delivering a variety of trade qualifications to students in VET in Schools Programs, Traineeship and Apprenticeship training, and Short Courses. Due to our continued growth, we are seeking an energetic and passionate RTO Administration Officer to join our team on a full-time basis. If you have the drive to excel, are motivated and passionate about your work we want to hear from you! An opportunity exists for an experienced RTO Administrator to join our quality focused team, delivering a high standard of customer service to external and internal stakeholders. In this role you will: Assist in the administration processes including student data and file management Delivery of quality customer service and problem solving Provision of Enrolment assistance to Employers and Apprentices Accurate administration of Enrolments and internal processes Assist with student support and progression reporting Management of work priorities and provision of team support Maintain a high level of accuracy in data entry to our Student Management System (aXcelerate) Provide superior and efficient administrative support to students, employers, trainers and other stakeholders To be successful you will have: Previous experience in a Registered Training Organisation (RTO) within a similar role Strong administration skills coupled with excellent communication skills Proven record of accomplishment in building great relationships and assisting clients with positive enthusiasm Strong time management skills to prioritise tasks and meet deadlines Excellent verbal and written communication skills to interact with students and provide clear and concise information Ability to work autonomously and within a supportive team to achieve positive outcomes for all stakeholders Intermediate MS Office Skills and RTO SMS experience would be highly regarded This is an excellent opportunity to make a difference in people's lives while working for a values-driven organisation. Apply now to help build vibrant futures! Successful applicants must be eligible to work in Australia. A current Working with Children Blue Card and National Police Check is required and can be arranged for the suitable candidate.