Front of House Coordinator Community & Culture Casual Brolga Theatre - Maryborough TH08 | $30.98 per hour 25% casual Loading ($38.72 hr) At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together. What we are looking for: As a casual team member at the Brolga Theatre, you’ll be responsible for delivering high quality service to patrons and users and maintaining our strong reputation. You’ll have fantastic customer service skills and experience working in a customer facing position. Working closely with our team of dedicated volunteers, your strong communication and relationship building skills will set you up for success. You’ll liaise not only with the public but also promoters, contractors, caterers, and hirers. You’ll be comfortable working autonomously and will possess excellent problem-solving skills with the ability to think on your feet. For a full position description, click here. What you should have to apply: Previous experience working in a busy front of house (customer service) environment Operational knowledge of the Microsoft Office suite especially, Outlook, Word and Excel Proven customer service skills Confidence in your ability to make decisions in the moment Queensland Class C drivers’ licence RSA What’s nice to have: Experience working with volunteers Experience working in a role that involved being on your feet for long periods of time Benefits of Working with Council Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach. We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to see our Employee Value Proposition . What we Offer: Learning and development opportunities Flexible working arrangements 17.5% leave loading Study assistance program Novated leasing 24/7 access to Employee Assistance Program Paid maternity and paternity leave Paid Emergency Services leave Apply Now: T o apply, please submit your CV and Cover Letter explaining your suitability for the role. Applications close: 11pm Wednesday 9 July - c lose date is subject to change pending qualified applications received For further details please contact Courtney Mellor, Front of House Supervisor on 4122 6015 during business hours only. Fraser Coast Regional Council is an Equal Employment Opportunity employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic and ethno-religious minority groups are encouraged to apply.