Join a leading legal technology firm growing globally. We are currently seeking a Senior Business Solutions Architect to join a growing Professional Services team in Australia. The company has built a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. our client is currently targeting mid to large law firms who will adopt or are using the solution as their Case Management System to streamline processes, maximize margin, and provide improved client experiences. As a Business Solution Architect, you are a trusted expert within the Professional Services team. You'll own end-to-end client solutions and take the lead on developing and driving a specific solution domain. This is a hands-on, delivery-focused role that blends implementation consulting, domain leadership, and product influence. You’ll design and configure the platform in close partnership with clients, guide them through adoption, and help shape both the product and our solution strategy across the business. We’re looking for someone who combines a deep understanding of the legal domain with a passion for solving problems, creating value, and pushing beyond what’s expected. What you’ll work on: Solution Design & Implementation Work with clients to understand their business requirements and map them to the platform through structured discovery and solution design. Configure work types, workflows, forms, and document templates in a low-code environment, while coaching clients to develop their own configuration capabilities. Lead delivery throughout the implementation lifecycle — from initial workshops to configuration, training, and go-live — ensuring timelines and estimates are met. Domain Leadership & Accelerator Ownership Own a specific solution area (accelerator) and be the functional expert in that domain. Use your experience to define best practice, drive innovation, and shape the future of the solution. Continuously evolve and improve accelerators based on client feedback, emerging trends, and real-world implementation experience. Enterprise Architecture & Integration Advisory Help clients understand how the platform fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement — helping ensure solutions are not only implemented, but embraced. Contribute to pre-sales efforts where required, including demos and prototype builds to showcase the platform potential. About you: Domain Specialist with Vision You’re recognised as a subject matter expert in your field — whether that’s legal process design, insurance claims, corporate law, or another area — and you know what “great” looks like. You bring insight, depth, and a drive to keep improving. Hands-On and Delivery-Oriented You’re someone who makes things happen. You’re comfortable getting into the detail of configuration, supporting clients directly, and taking responsibility for successful delivery. Consultative and Commercial You’re a confident communicator who can engage senior stakeholders, lead workshops, and balance client needs with delivery constraints. You understand how to deliver value — not just features. Technically Fluent (but Not a Developer) You enjoy working in a low-code environment and understand the bigger picture of system architecture and integration — even if you’re not writing the code yourself. Change-Focused and Client-Led You care about outcomes and adoption. You’re motivated by helping clients transform how they work and are comfortable supporting them through training, mentoring, and ongoing engagement. What you will find here: Competitive, equitable salary with top-tier health benefits and dental coverage Hybrid work environment or potential to work remotely for this role Flexible time off policy Pension contribution A recognition program with special acknowledgement at 3, 5, 7, and 10 years