Description Create unforgettable evenings through refined service and genuine care. As a Turndown Attendant at The Ritz-Carlton, Melbourne, you’ll play a key role in setting the tone for our guests’ evening experience — delivering thoughtful touches, elegant presentation, and service that reflects the quiet luxury of our brand. Your attention to detail and evening availability will help create a sense of calm and comfort that lingers long after each stay. Please note that this role requires Working Rights in Australia to be considered, with availability to work evening shifts. Position Summary: Join our Ladies and Gentlemen in supporting the Housekeeping team with evening operations Perform evening turndown service with precision, care, and an eye for detail Uphold the highest standards of cleanliness and presentation in guest rooms Ensure operational efficiency while meeting daily service timelines Maintain and handle housekeeping equipment with care and responsibility Build warm, personalised connections with guests through thoughtful, anticipatory service Thrive both independently and collaboratively within a team About You: Previous housekeeping experience in a luxury hotel environment is highly regarded Good communication skills, with the ability to speak and understand English Flexibility to work evening hours is essential Possess working rights in Australia Passionate about delivering refined and attentive service Self-motivated and proactive, with strong time management skills Brings a positive, solutions-focused mindset and team spirit Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.