Located in our Northmead office, this is a fast-paced, dynamic role where accuracy, attention to detail, and exceptional customer service are essential. This position combines Sales support for our Community sector with Showroom Assistant responsibilities, requiring a proactive and customer-focused individual. You'll support the sales team while also playing a key role in managing and presenting our showroom, ensuring a professional and welcoming environment for scheduled visits and occasional walk-in customers. Key Responsibilities & Accountabilities: • Processing customer orders, inquiries, quotes, and returns • Managing medical equipment logistics with sales reps and customers • Maintaining accurate data and generating regular reports • Coordinating with sales representatives on customer appointments and enquiries • Supporting the customer service team as required • Showroom Assistant duties, including: * Assisting with occasional customer walk-ins to talk about the products and pricing * Ensuring the showroom is clean, well-presented, and fully stocked * Arranging and maintaining showroom displays to effectively showcase products * Preparing the showroom for demonstrations and appointments What we need from you: • 1–2 years’ experience in a similar role with a strong customer focus • Ability to multitask and manage competing priorities • Comfortable working in a fast-paced yet supportive environment • Motivated, proactive, and eager to learn • Strong written and verbal communication skills • Able to work both independently and as part of a team • Intermediate to advanced MS Office skills, particularly Excel • Experience with SAP, HubSpot, or a similar ERP is highly desirable What you’ll get from us: • Competitive base salary • A friendly and supportive work environment • Opportunities for career growth and development • Work/life balance • Ongoing training and coaching • Long-term job security If this sounds like the role—and location—for you, please submit your application along with a cover letter outlining why you're the right fit. Only applicants with full Australian work rights will be considered.