Who We Are: LIFELENZ is a rapidly growing team of 80 mathematicians, engineers, designers, computer scientists, strategists and client success experts based in the U.S., Canada, Australia, and the UK building a machine learning-based, advanced analytics workforce and human capital management platform. We have built and maintained over 20 platforms over a 19-year period. We have won many awards for client delivery and collectively contributed to over 100 global patents for complex software platforms. We have recently closed our financing B round bringing our total capital raised to over $55M. Our mission is to create optimized outcomes for both employers and employees. LIFELENZ is an automated workforce and human capital management platform solving challenges related to onboarding, sales & labour forecasting, scheduling & time clock/keeping, insights & reporting and labour law compliance. It uses machine learning to automatically self-tune and self-manage models to a particular store with hyper-local attributes. The technology approach and analytic methodologies used enable the distribution across large-scale centralized ownership and highly fragmented franchised ownership companies. Who are we seeking: LIFELENZ is expanding its platform team in Adelaide, and we are seeking a DevOps Engineer, to support our rapidly scaling platform and expanding global customer base. The role of the DevOps Engineer at LIFELENZ, is to maintain and evolve and innovative, performant cloud-based platform and support our platform requirements across performance, security, storage, data governance and environment management. You will leverage contemporary technologies to support our business as we scale our AI-optimized scheduling and forecasting platform. LIFELENZ DevOps Engineers have a passion for solving problems and providing workable solutions. You are naturally curious, and committed to developing deep, contemporary knowledge of cloud services and associated technology trends. You will demonstrate strong analytical and reasoning skills with an ability to visualise processes and outcomes and demonstrate proficiency in troubleshooting complex platform issues and debugging large codebases. Key responsibilities include but are not limited to the following: Support the LIFELENZ cloud environments in accordance with company SLAs and security guidelines, contributing to best practices (incl. documentation) for the broader Platform Team engineering function. Support LIFELENZ product engineering teams by developing and maintaining engineering tooling and internal IT systems. Support the design, estimation, and planning of new features which implement the most optimal cloud based solutions in line with the LIFELENZ product roadmap. Deploy (and debug) initiatives, as needed in accordance with best practices throughout the development lifecycle – using your exceptional problem-solving skills to see and solve issues before they escalate into problems. Work with all relevant engineering teams to ensure any necessary impacts to internal processes are managed and implemented appropriately, also educating / training the relevant engineering teams as part of the initiatives. With a focus on scale and reliability, achieve increasing levels of automation to Engineering tools and processes Continuously evolve platform monitoring capability as well as proactively review application performance and exception handling, including liaising with other teams to identify risk areas, fault find and resolve issues. Some out-of-hours work may be required as can be expected in this role to ensure business impact is minimised where platform outages are required to implement new functionality. Availability for on-call support to address critical production issues may be required. As a senior member of the team, collaborate with engineering teams during investigation and resolution of Priority Incidents Knowledge, Experience and Qualifications: 7 years experience in a software development team/company. Demonstrable experience in the following: o Containers ▪ Kubernetes ▪ Docker ▪ Kops (and/or EKS, Helm) Automation/Infrastructure as Code ▪ Ansible ▪ Terraform AWS o Linux / Unix systems administration Scripting o Proficiency in scripting language like Bash, Python Demonstrated significant contributions to: o improving infra spend o improving automation o CI/CD pipelines Monitoring, Alerting and observability Tools o PRTG o Prometheus, Grafana o Elasticsearch, Logstash & Kibana or similar Knowledge of: o Software development lifecycle and supporting tools. o Continuous Integration / Continuous Delivery (CI/CD) processes. o Automation tools and ability to choose the best tools and solutions to support DevOps practices across a software engineering capability. Demonstrate critical thinking, analyse critical systems with varying degrees of complexity and ability to prioritize tasks based on criticality and impact Agile and quick learner - Ability to learn new technologies and tools Excellent communication skills - to share ideas, solutions to a dynamic challenging environment Bachelor’s degree or higher in Computer Science and/or equivalent work experience. And to be successful in LIFELENZ you would have to… Be an aspiring individual who enjoys variety and unpredictability in a role Thrive in a fast-paced start-up environment Demonstrate tenacious problem-solving and critical thinking skills, attention to detail and a passion for driving efficient and scalable solutions / processes. Be a self-starter and naturally curious individual who thrives in a dynamic work environment on individual initiatives, and as part of a team. LIFELENZ Values As an employee at LIFELENZ, you are expected to operate in line with our workplace values: Customer Delight Innovate & Simplify Interconnected Teams Act Like an Owner Results Matter Pursue Excellence Join our team today!