The Opportunity Do you thrive in a fast-paced, people-focused environment and love keeping things running smoothly behind the scenes? We’re on the lookout for a dynamic and experienced Senior Administration professional to become a key part of our team. In this pivotal role, you’ll help ensure our mental health clinic runs like clockwork supporting clinicians, welcoming clients, and keeping operations sharp, polished, and professional. This is a full-time opportunity for someone who’s not only highly organised but genuinely passionate about supporting a team that’s making a difference every single day. If you're looking to join a warm, purpose-driven workplace where your skills truly matter this is the role for you! About us Clarity Health Care is an accredited mental health service delivering a multidisciplinary, responsive program offering care to people with any form of mental health concern or mental illness. Our mental health programs offer psychiatrists, psychologists, occupational therapists, social workers and registered nurses. More important than discipline, is the individual skill of the senior mental health clinicians we employ. Evidence-based care is delivered through outreach services, clinic-based appointments, telehealth and group programs, based on clinical reasoning and need. Due to the design of the workforce at Clarity, collaboration and continuity of care is core to the delivery of the treatment, with the recovery model and bio-psycho-social model being the grounding principles of all care. Our Values To provide assertive, responsive and evidence-based mental health care. Key Responsibilities Provide high-level support to the clinic team and clients Maintain a professional, welcoming, and safe clinic environment Take responsibility for clinic presentation, ensuring spaces are clean, organised, and aligned with safety and care standards Answer enquiries, manage appointments, and greet clients warmly Assist clinicians with administrative tasks and scheduling Support partner programs with billing, data entry, and reporting Liaise with internal and external stakeholders professionally Manage confidential information and adhere to privacy standards Handle challenging phone calls with empathy and composure Work autonomously while also contributing to a collaborative team Adapt to the changing needs of a dynamic clinical setting What You’ll Bring 4–5 years of experience in a senior administrative or Senior clinic support role Proven ability to thrive in a fast-paced, client-facing environment Exceptional organisational and multitasking skills Friendly, empathetic, and professional communication style Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience with Halaxy is a strong advantage Billing and data management experience in a medical or allied health setting is highly regarded Knowledge or understanding of mental health services High attention to detail and a proactive approach Ability to maintain strict confidentiality and follow clinic procedures A positive team player who is flexible and reliable If you're equipped with the necessary skills and seek an exciting opportunity, apply now and tell us why this role stands out. Apply now! To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Marc Hayes on , quoting Ref No. 1229893.