At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible. From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust. OUR BENEFITS Competitive remuneration Super Fitness Passport Discount – Access to a network of Gyms across AUS from $15 P/W Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance) Modernised Paid Parental Leave Veterans Leave Novated Lease options Family support through our partnership with Parents at Work Personal & professional training development opportunities Sonder – Wellbeing & Support Partner OUR TEAM This role is part of our corporate team, a central hub for Thales Australia. It’s where our shared services – think finance, legal, HR, procurement – come together to make sure all teams across Australia have access to the business services they need. Cross-functional collaboration helps us build out Thales’ capabilities – and helps us open up new career opportunities for employees all across the business. YOUR ROLE Be part of a squad that is focused on creating a high-performance culture, resulting in delivering customer excellence. Maintain and administer the Thales Desktop SOE image and associated Group Polices, the Print Server Environment and the In Tune/SCCM platform including deployment of software and patching to end users. Maintain & monitor the security of the Thales End Point environment. Problem Management including the identification of Problems through the analysis of Incidents. Identify and participate in the Continued Service Improvement Program (CSIP) for End User Compute including automation. Operate within established framework of ITIL processes such as Change, Release, Incident, Problem management and Agile. YOUR EXPERIENCE Tertiary qualifications in Information Technology highly regarded ITIL Foundations certificate highly regarded Industry certifications such as Microsoft Certifications highly regarded Understanding and experience in End-user device management and cyber security practices Strong customer focus and service-orientated behaviour Must be Australian citizen WE ENCOURAGE YOU TO APPLY After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable Prior to being offered employment, you will need to complete pre-employment police checks. We are proud be to endorsed as a Work180 Employer, read more about our WORK180 endorsement. We are recognised as a Family Friendly Workplace. LI-GG1 It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here. We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone. Read more about our WORK180 endorsement.