Join Our Service Team in Mildura as a Customer Service Advisor Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced, dynamic environment? We’re looking for a vibrant and enthusiastic Customer Service Advisor to join our service team at our dealership in Mildura, VIC. About the Role: This is a full-time, Monday to Friday position, ideal for someone with a bubbly, engaging personality who enjoys working with people and managing a variety of tasks. As a key member of our front-line team, you'll play an essential role in ensuring every customer receives the high standard of service we pride ourselves on. Key Responsibilities: • Deliver empathetic and exceptional service to all customers, ensuring their needs are fully understood and met • Handle service bookings and respond to enquiries via phone, email, and SMS • Support workshop productivity and performance • Manage job costings and invoicing accurately and efficiently • Process warranty claims in a timely and compliant manner • Maintain all reporting requirements and meet set KPIs • Identify and contribute to process improvements that boost efficiency, profitability, and customer satisfaction About You: • Previous experience in a fast-paced, customer-focused environment • Excellent organisational and multitasking skills, with strong attention to detail • Confident in using software systems and communication tools • Proactive, self-motivated, and able to work effectively in a team • Experience in a similar automotive or dealership service advisor role is highly regarded If you're ready to bring your energy, expertise, and customer service skills to a high-performing team, we’d love to hear from you! Apply online or email your application directly to [email protected]