About the organization: Australian Company specialising in design, supply and manufacturing in lighting. They are a market leader in Australia, with a strong presence in New Zealand and the United Kingdom About the role: Due to high demand and an increased influx, the business is seeking an immediate opportunity for a Customer Service Officer to join their team on a temporary basis! This position involves preparing cost estimates through the analysis of proposals and requirements. It entails effectively communicating information regarding the products, services, and pricing. Ideally seeking for a candidate with exposure in the electrical industry or experience supporting sales teams. Skills & Experience: Preparing sales estimates based on project details and opportunities received from customers. Responsible for understanding project requirements and products so relative estimates can be drafted for customers. Liaising with internal departments including sales, technical services, and operations. Investigating and resolving issues promptly regarding quotations (product and price). Actively logging all customer interactions with the company’s CRM platform. Support the sales team in any area of customer service when required. Working closely with Business Development Managers in providing detailed project quote submissions. Additional duties as required from time to time as per business requirements. Qualifications: 3 years’ experience in or alongside estimating and quoting within the electrical industry or with a lighting Supplier/Wholesale space (preferred) Excellent verbal and written communication skills. Initiative and the ability to problem solve. The ability to work both autonomously and within a tight-knit team. Proficient in Microsoft Office-based programs. Exceptional time management skills. Be proactive and show Initiative. Benefits: Enjoy working within a busy, dynamic and rewarding environment. Full training of the systems and procedures On-site parking Long established, successful company. Be paid a great hourly rate Super How to apply: Click APPLY or contact Jenny Hiep on ([email protected]) or 0432 285 005 with an updated resume. Please note: Only successfully shortlisted candidates will be contacted. Please add your suburb of residence on your resume Due to lack of public transport Candidates must have a car