About this role Why You'll Be Excited About This Role Step into a role where every day brings variety and your work directly impacts thousands of customers across Australia. As our DC Administration Support specialist, you'll be the vital link between warehouse operations and customer satisfaction, ensuring seamless deliveries and exceptional service experiences. This role is your chance to become a logistics problem-solver where your contributions are immediately visible and valued across multiple areas from transport management to customer service. Why You'll Like Working Here At Freedom, we're not just certified as a Great Place to Work – we live it every day. Here's what you can look forward to: Competitive hourly rate plus superannuation Generous 25% staff discount on all Freedom products, including sale items Work in a friendly and supportive environment where you'll support from all areas of the business A culture that values your voice and ideas, where you can make a real impact. Opportunities for professional development and growth within a national retail brand. What You'll Be Working On You'll master logistics coordination across three key areas: customer service excellence, transport management, and financial administration. Your day involves coordinating delivery bookings with customers, preparing warehouse documentation, and being the friendly voice customers hear when they have delivery questions. You'll also manage driver invoices, complete financial checks, handle month-end procedures, and serve as the key contact for store enquiries and stock transfers that keep our retail partners operating smoothly. What Type of Person Will Succeed You're the ideal candidate if you have: Experience with transport management systems (Accellos and Proto TMS preferred) Previous 3PL or logistics industry experience Strong skills in Microsoft applications Ability to thrive in fast-paced environments You'll excel in this role if you: Enjoy variety in your daily work Take pride in delivering exceptional customer experiences Can work effectively under pressure whilst maintaining accuracy Have a keen eye for detail, especially with data and financial processes How to Apply We're excited to grow our team and would love to learn more about you. To take the first step towards your future at Freedom, click the apply button to submit your application and don't forget to attach your resume. Freedom to grow. Freedom to think. Freedom to be