Our Client Our client is a well known, reputable organisation who are based in Leichhardt and looking to bring on a new temporary headcount due to continual growth. They are currently looking for someone to join the team in their customer service operational and are initially wanting someone to join the team on a 3 month contract with a good chance of extension! Description Reporting to the Customer Service Manager, your duties will include, but not be limited to; Answer incoming customer calls and enquiries Responding to inbound email enquiries Update and maintain records through an in-house CRM Monitoring customer deliveries and updating clients on deadlines Provide a range of administration and support services Complaint resolution Maintain a professional manner and ensure correct information is provided to clients Profile As an ideal applicant, you will have; Previous call centre experience or strong switchboard use (e.g. reception/customer service) Administration experience Complaint resolution experience High attention to detail and typing accuracy A professional approach with great customer service skills Ability to switch between tasks and adhoc duties. Opportunity Stable and secure full-time contract with opportunity for immediate start! Join an established, friendly, supportive team Leading organisation with a fantastic service and reputation Competitive salary and benefits Career development opportunities If you’re well suited to the opportunity, we’d love to hear from you. You can apply by clicking “apply now”!