Iconic major infrastructure project Career development opportunities Great opportunity with leading Tier 1 Constructor. About Laing O’Rourke Laing O’Rourke is a $6 billion international operation with 70 years of involvement in Australian construction and infrastructure, including nearly two decades under the Laing O’Rourke banner. The business delivers projects as diverse as the environments in which they are built, from high security military bases and major rail transport infrastructure projects, through to landmark buildings at the transport interface. Laing O’Rourke owns one of Australia’s largest plant and equipment hire company called Select Plant Australia. We know the right culture combined with purposeful technology will help us meet demand and deliver certainty for our clients. That’s the powerofexperience. About the opportunity The Victorian Government is upgrading the Eastern Freeway with new express lanes, new traffic management technology and Melbourne’s first dedicated busway. These changes will slash travel times and improve public transport in Melbourne’s east. Laing O’Rourke is part of the Eastern Freeway – Burke to Tram Alliance with Major Road Projects Victoria, Symal, Arcadis and WSP. Our scope of work includes a new interchange connecting the Eastern Freeway to the North East Link tunnels, major road and bridge upgrades between Burke Road and Tram Road, smart traffic management technology upgrades and new noise protection to meet Victoria’s toughest traffic noise standards. The local community will also benefit from new and upgraded walking and cycling connections, upgrades to Koonung Creek Reserve and revitalised wetlands and open spaces. About the role We are currently seeking a Communications and Administration Assistant (Part-time) to join us on the Eastern Freeway – Burke to Tram Alliance. To support general administration requirements of the Communications and Community Engagement team, including procurement needs and resident relocation process. Key responsibilities Assist in the preparation of daily complaint reports and monthly audit documentation, including maintaining the Environmental Complaints Register Support procurement and financial processes by coordinating supplier quotes, orders, invoices, and monthly reconciliations Manage third-party property damage claims and community relocation logistics, ensuring accurate tracking and reporting in Monday.com Coordinate communications tasks, including uploading materials to TeamBinder/SharePoint and managing eDM distribution lists Provide logistical support for community engagement activities while ensuring compliance with safety procedures and guidelines About you Qualifications in communications, customer service, or a related field 3–5 years’ experience in administration, complaint management, customer service, or communications, ideally in a project delivery environment Strong data management skills – proficient in Consultation Manager (Monday.com experience preferred) Well-developed customer service skills and general financial literacy. Ability to implement policies and procedures in accordance with contractual requirements Advanced interpersonal, written and verbal skills. Benefits We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave. Diversity & Inclusion We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O’Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality. Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. Download our Stretch Reconciliation Action Plan at https://www.laingorourke.com/company/diversity-and-inclusion Applications from recruitment agencies will not be considered.