Lead solution architecture and delivery of Salesforce and IT applications Secure organisations with sustained growth and career development Macquarie Park location with parking on-site - 3 days hybrid Organisation: Join a Market leading wholesale and retail Australian enterprise with over 50 brands under their umbrella. For almost 100 years they have been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. They are based in Macquarie Park and work in a hybrid capacity with 3 days in office. They Free parking on-site. Role: As the Senior Solution Leader, you will lead solution architecture and oversee end-to-end technical delivery across high-impact CRM programs across Salesforce ( Sales, Service, Experience, Marketing Cloud) along with ad hoc support to 14 other vendor managed applications including Docusign. You will have 3 direct reports (developer, testers) to support with the deliver scalable Salesforce implementations. You will act as a bridge between business objectives and platform capability, ensuring consistent delivery outcomes and system performance. Responsibilities: Provide strategic and technical leadership across major Salesforce CRM Project (Marketing cloud) Lead solution design and business analysis activities in collaboration with stakeholders. Lead and manage offshore developers and testers to meet delivery expectations. Ensure end-to-end incident and problem management aligned to SLAs. Oversee delivery metrics, project tracking, and reporting accuracy. Represent delivery in senior stakeholder meetings, project governance, and sprint reviews. Drive Continuous improvement initiatives aligned with the Salesforce product roadmap. You will have: 5 years in Solution Designing and Architecture with a strong record of Salesforce delivery 3 years leading smalls teams of up to 5 people Hands on salesforce technical experience across Sales, Service, Experience cloud Experience managing, supporting and uplifting IT platforms including system update, incident management, solution design and delivery Experience working with/ leading offshore teams Strong working knowledge of Agile frameworks and DevOps principles Demonstrated ability to manage senior stakeholders and business alignment Highly advantageous : Hands-on experience with Marketing Cloud and Docusign Prior experience in wholesale, FMCG, or enterprise retail environments Salesforce Application Architect certified