About the Company Edwards Group is a South Australia family owned and operated tourism company with their head office in Mawson Lakes. They are SA’s second largest operator of caravan parks, residential parks and lifestyle villages with their brands including Echo Holiday Parks, Virginia Residential Park and Waikerie Lifestyle Village. They also offer specialist building services for parks and villages for the lifestyle industry as Destination Homes Australia. About the Role As the Operations Administrator (internally titled Operations Assistant), you will support the Operations Manager to provide day-to-day support to on-site team members working in the tourist and residential parks. A dynamic role that is sure to offer exciting new challenges each day and an opportunity to use strong problem solving and research skills. You’ll grow your love and learn more about tourism, domestic travel and camping in regional Australia. This exciting role is offered on a full-time, permanent basis. Duties Support daily park operations, staff coordination, and site standards compliance Assist with bookings, guest policies, and troubleshooting systems Coordinate guest feedback, surveys, and communication improvements Maintain procedures, risk assessments, and safety/compliance documentation Coordinate operational systems including Newbook, software integrations, and IT support Oversee residential park documentation, agreements, and utility rate updates Research and recommend improvements in products, suppliers, and operational strategies Conduct regular park visits to maintain high standards across all areas Skills & Experience Experience within the hospitality industry, accommodation background a bonus! Confident communication skills, both written and verbal Problem-solver with solid tech and systems confidence Team player—approachable, adaptable, and collaborative Financially curious— experience or a finance interest a must Strong attention to detail and passion for customer service Culture & Benefits Join a SA owned and operated organisation growing within the tourism and lifestyle industries! An established team with strong leadership support and career mapping prospects An opportunity to learn and grow your skills within the tourism industry, and work Monday to Friday! Build your network access to events and conferences and industry connections within SA An opportunity to think big, speak up, and help drive exciting projects forward Be supported to learn more and develop your skills to bring more big ideas to the team! How to Apply Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Kathy Lyrtzis quoting reference number JO-2506-10676 . Telephone enquiries are welcome on ( 08) 8100 88 04 . Consultant Kathy Lyrtzis Manager - Mawson Lakes (08) 8100 8804 [email protected] https://www.linkedin.com/in/kathy-lyrtzis/ Reference number: JO-2506-10676 Profession:Hospitality and TourismOther Company: Edwards Group Date posted: 11th Jun, 2025