Adelaide Hickinbotham is a dynamic and diversified private group based in Adelaide. With 70 years of family ownership and a reputation for excellence and innovation, the Group’s interests include SA’s largest residential building and development business, mortgage broking, spirit production and sales, and life sciences. We are seeking a Sales & Marketing Support to be the driving force behind our sales and lead management. You will be an “A” player, who brings a pragmatic, can-do attitude and excellent interpersonal skills. We value our high-energy, professional workplace and our commitment to delivering value across the Group’s business units. High performance, accountability, humility, a bias for action and outstanding customer service outcomes are non-negotiable aspect of our culture. About the Role: As our Sales & Marketing Support, you will play a vital role in the success of our sales and marketing efforts. You will be responsible for the full lifecycle of leads – from first contact to classification, reporting and feedback. You will also assist with coordinating display home hosts and rostering. What You Will Be Doing: Call and qualify inbound and outbound leads Categorise leads by source, quality and sales-readiness Track, manage, and report on lead data using CRM and internal systems Assist with the scheduling of display hosts across locations Ensure hosts are briefed, prepared, and delivering great customer experiences Identify trends and offer insights on campaign performance based on lead engagement As a motivated and driven self-starter, you will have the ability to work with minimal supervision while learning, adapting and thriving in professional, a fast-paced, and demanding environment. Along with being reliable, loyal and trustworthy, a successful candidate will demonstrate the following attributes: Experience in a sales admin, customer service, or a coordination role preferred but not necessary Strong phone manner and ability to engage leads with confidence CRM/database experience A positive, 'can-do' attitude Professional presentation Focused, driven and motivated Highly developed written and verbal communication skills Problem-solving and negotiation skills The ability to remain calm under pressure Have excellent organisational and time management skills A high level of motivation and ability to think outside of the square The ability to work autonomously and in a team Willing and available to work weekends and attend display homes A rewarding remuneration package is on offer, including a competitive base salary and an attractive commission structure. Your performance will be recognised and rewarded in an environment that values excellence and results.