Talent International is currently recruiting for a Contract Administrator to work for a Local Government client based in Alexandria. The position is a 3-month contract with the possibility of extension and pays $38.50 per hour Super. 7.6 hours a day / 38 hours a week Location – 67C Bourke Road (Alexandra Canal Depot – Administration) We are seeking an agency staff to fill the role of Contract Officer within the Cleansing and Resource Recovery unit working on a portfolio of contracts including the Urban Maintenance Systems graffiti removal contract and the Med-X sharps removal contract The role involves: Conducting regular in-field inspections (approximately half a day) to monitor compliance and service delivery, including tasks like photographing graffiti and sharps bins. Handling complaint resolution through Pathways with confidence, gathering necessary information, and solving problems effectively. Building strong working relationships with contractors and internal stakeholders. Providing excellent customer service and managing phone and email inquiries. Occasionally meeting with building managers onsite to address specific concerns. Completing tasks with a high level of accuracy in repetitive weekly workflows. Ideal candidates will have: Strong customer service skills. Experience with MS Office and Outlook, Experience with CRM systems and willingness to learn new systems (Pathways / GeoCortex / OneCRM). An interest in contracts (beneficial but not essential). Confidence on the phone and the ability to communicate effectively verbally A proactive attitude to problem-solving and collaboration. If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / [email protected] for a confidential discussion.