About Us Tennis Australia (TA) is one of the largest rights-holder, sport’s governing body and media production houses in Asia-Pacific and each year we deliver Australia’s premier sports and entertainment event, the Australian Open (AO). Employing passionate innovators from around the world and with the value of imagination underpinning everything we do, we strive to create world-leading, iconic experiences for our fans, patrons, and players. Fostering a workplace that is diverse and equitable is a high priority for Tennis Australia. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply. About the Role As a Senior Experience Designer, you’ll elevate digital and physical experiences across the AO ecosystem. You’ll apply Human-Centred Design to create seamless, inclusive journeys for millions of fans globally. You will: Design physical and digital experiences for the Australian Open fans, patrons, partners and workforce. Plan and conduct user research and usability testing Create user flows, wireframes, prototypes, and design concepts Use tools like Figma and Miro daily to work closely with product teams Contribute to an accessible design system Lead service design workshops and co-creation sessions Influence product strategy using insights and customer journey mapping About You You’re an enthusiastic designer who blends creativity with systems thinking. You thrive in collaboration and know how to get things done in cross-functional teams. You have: 5 years of UX, service, or product design experience Strong stakeholder engagement and facilitation skills A standout portfolio of user-centric design work to showcase Advanced Figma proficiency and a keen visual eye Experience designing for accessibility and inclusion Strong communication skills and a collaborative mindset An understanding of Agile and Lean practices What’s to love? Career development with a range of formal education and on the job training opportunities Tickets to the Australian Open Superbox tickets to concerts and events at Rod Laver & Melbourne Arenas year-round Monthly health & wellbeing activities through our Thrive program Onsite gym & tennis facilities Flexible working practices Free car parking Salary packaging A range of discounts from our sponsorship partners To Apply If you think you’re up to the challenge, we’d love to hear from you! Submit your resume, cover letter and portfolio via our online application system. Please note, only applications submitted through our system will be considered. If you need assistance or adjustments to fully participate in the application process, please contact [email protected]. Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety. We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis. Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.