ABOUT BRAND COLLECTIVE Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300 stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life! ROLE IN A NUTSHELL As the Retail Operations Coordinator, you will play a vital role in supporting the day-to-day operational functions of the retail network, ensuring smooth coordination between internal departments and external stakeholders while managing key operational tasks such as stationery procurement, invoice processing, store support, and communications. You will assist the Retail Operations Manager with a variety of ad hoc tasks, including preparation and coordination of the annual retail conferences, brand sample sales, and internal store communications. In addition, the Retail Operations Coordinator will play an integral role in supporting store openings, closures, and ongoing maintenance needs as required. WHAT YOU’LL BE DOING Ensure clarity and timeliness in relaying critical information such as process changes, system updates, and compliance reminders Maintain a calendar of regular communications and updates Draft and distribute operational communications to stores Act as a point of contact between retail, finance, and external suppliers Coordinate and place monthly stationery orders across the retail network Manage and monitor top-up requests, ensuring timely and cost-effective fulfillment. Liaise with the warehouse for dispatch and delivery of supplies Approve and code monthly invoices accurately for operational expenses. Work closely with the finance team to ensure correct GL coding and timely submissions Maintain accurate records of purchase orders and reconciliations Coordinate store repairs and maintenance requests across the retail network. Liaise with vendors and track job progress to resolution. Maintain a schedule/log of works completed and ongoing issues ABOUT YOU The ideal candidate will come with Previous experience in stores and retail support, coordination, or administrative role preferred. Excellent communication and interpersonal skills. Strong organizational and time management skills with attention to detail. Proficient in Microsoft Office Suite and experience in Excel. Ability to multitask and manage competing priorities. Understanding of retail operations and store environments JUST SOME PERKS WE OFFER Pet-friendly workspace – Yes, your furry friend can join you at work! Epic discounts – Up to 50% off top brands like Reebok, Superdry, and Clarks! Exclusive LK Group perks – Treat yourself to savings at Daniel’s Donuts, Hommey, Snooze & more! VIP access to sample sales – Get first dibs on incredible deals Leave when it matters – Paid parental leave, volunteer leave & purchased leave options. Novated leasing – Drive your dream car with ease. Loyalty rewards – We celebrate your milestones with generous service awards! Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program. And more …Because work should come with awesome perks! READY TO MAKE AN IMPACT? We are looking for a retail support pro who gets the job done? Bring your background in stores and admin, sharp communication skills, and expert-level Excel know-how partnered with your strong organisational skills to keep everything running smoothly behind the scenes. Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.