Senior Product Designer – Identity Experiences Design secure, seamless, and human-centred identity experiences that matter. Are you passionate about crafting intuitive, secure digital journeys? Do you thrive on solving complex design challenges that sit at the intersection of trust, technology, and user empowerment? Join us as a Senior Product Designer and help shape the future of digital identity for millions of users. Why this role matters As a Senior Product Designer in the Identity domain, you’ll lead the design of authentication, authorization, identity and access experiences that are not only secure and compliant—but also frictionless and inclusive. You’ll work across multiple platforms and touchpoints, influencing how customers and staff interact with our digital ecosystem. You’ll be a key voice in shaping strategy, advocating for user needs, and delivering seamless solutions to complex problems balancing security, usability, and business goals. What you’ll do Design end-to-end identity experiences—from login and verification to access control and recovery—across web and mobile platforms. Lead complex discovery and research into emerging authentication trends, user behaviours, and threat landscapes to inform design decisions. Map holistic journeys, identifying pain points and opportunities across happy and unhappy paths. Collaborate cross-functionally with product managers, engineers, security, legal, compliance, and fraud teams to deliver cohesive, compliant solutions. Facilitate workshops and co-design sessions with stakeholders and SMEs to align on vision and priorities. Prototype and test rapidly, using insights to iterate and refine experiences. Champion accessibility, privacy, and ethical design in every solution. Design intuitive and visually appealing user interfaces (UI) that enhance the overall user experience. About you You’re a systems thinker and a hands-on designer who thrives in ambiguity. You bring: Deep experience in human-centred design and security driven strategy for complex systems. Fluency in designing across responsive web and native mobile platforms. Expertise in prototyping and interaction design, from low to high fidelity. Strong stakeholder management and the ability to influence across disciplines. Experience working in Agile or Lean environments. A passion for innovation and inclusive design. What’s in it for you You’ll join a high-performing, collaborative team of designers, writers, and accessibility experts. You’ll work on high-impact projects that shape how people access and trust digital services. And you’ll have room to grow—whether that’s into leadership, strategy, or deeper craft. Ready to design the future of digital identity? Apply now and include a strong portfolio showcasing end-to-end process, design thinking, low and high-fidelity design skills, and outcomes delivered. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 26/06/2025