RETAIL MANAGER SHOP 39 BENOWA GARDENS SHOPPING CENTRE CORNER ASHMORE & BENOWA ROAD BENOWA QLD 4217 JOB DESCRIPTION: Benowa News and Gifts is a privately owned Australian company, conveniently located at Shop 39, Benowa Gardens Shopping Centre, on the corner of Ashmore and Benowa Road, Benowa, QLD 4217. We are currently seeking a permanent full-time Retail Manager to join our team. This opportunity is based at our Benowa Gardens store. The position offers a competitive salary, commensurate with experience and skill level. RESPONSIBILITIES: Oversees the day-to-day activities of retail stores. Leads and directs staff, handling recruitment, scheduling, training, and performance management. Creates and enforces policies and procedures to optimize operational efficiency. Tracks and evaluates sales performance and financial metrics. Oversees financial management, including budgeting and preparing financial reports. Builds and nurtures partnerships with suppliers, negotiating terms and pricing agreements. Executes marketing strategies and promotional campaigns to boost customer engagement and retention. Handles customer complaints and strives to maintain exceptional customer service standards. ATTRIBUTES: Minimum of 2 years trade qualification is required as a Retail Manager, Minimum 1 year experience in a relevant discipline is required, Committed to adhere to safety protocols and regulations to prevent accidents and injuries at work. Job type: Full-time, Permanent Schedule: 8 hours shift Ability to commute/relocate location: Reliably commute or planning to relocate before starting work (Required) Experience: At least 1 year (Preferred) Salary: In between $75,000-$80,000 annually (excl. Superannuation) Work authorization: Australia (Preferred)