Nightcliff Bakery, located in the Nightcliff Shopping Centre, is currently seeking an experienced full-time Retail Supervisor to join our team in Darwin with an immediate start. Key Responsibilities Ensures standards and procedures for quality, customer service and health and safety are met Manages bakery retail staff, organize working plan and time schedule for everyone, specify and assign duties on a daily basis Be responsible for coaching, counselling, recruiting, training and disciplining bakery staff Identifies the current and future situations of local bakery and food retail market then helps to instruct staff on standard and variable sales procedures Inspects bakery goods if returned by customers, reacts accordingly and properly based on contract Manages stock level, restores goods to sell and orders new goods to ensure inventory balance Prices bakery products on sale and manages the display shelves Maintains the sales procedure to ensure it meets the local food safety, hygiene and security requirements from local laws and rules Handles complaints and issues and inquiries from customers regarding quality and specifications of our bakery goods Performs other tasks as employer requires Requirements & Benefits AQF Certificate III with relevant work experience of at least one year (minimum 20 hours plus per week). Or have at least 2 years of relevant full-time work experience to substitute the qualification The candidate must have extensive knowledge of retail management Reliable, organized and willing to work hard Annual salary from $60,000 to $70,000 plus super with 38 working hours per week. Please submit your application including CV and cover letter to apply.