SMAART Recruitment is currently seeking an experienced and dedicated Venue/Cafe Manager for on of Richmond best brunch spots. Cherished by locals for its outstanding specialty coffee, delicious seasonal menus, and its warm, community-focused atmosphere. They truly pride themselves on consistent quality, exceptional service, and cultivating a welcoming space for every customer. As Manager, you'll be instrumental in ensuring an exceptional customer experience, leading a high-performing team, and overseeing the smooth day-to-day operations of the cafe. This is a hands-on leadership position, perfectly suited for someone who thrives on being actively involved on the floor, mentoring staff, and setting a high standard for service. You'll lead both the front-of-house and back-of-house teams, guiding them to achieve excellence daily. We're looking for someone who brings: 3 years of experience in a managerial capacity within a cafe, restaurant, or similar hospitality venue. Strong barista skills and in-depth knowledge of specialty coffee. A natural leader with outstanding communication and interpersonal abilities. Exceptional organizational skills, a keen eye for detail, and a strong focus on customer satisfaction. Demonstrated experience with ordering systems, efficient staff rostering, and basic financial management. The flexibility to work weekends and the ability to lead effectively from the front. What is on offer: $80,000 - $90,000 Super Bonus/Incentive A respectful and supportive team culture where your contributions are genuinely valued. Opportunities for creative input into the venue's direction and service style. Stable hours and a true work/life balance , with no night work required. Comprehensive backing and support to ensure your success in every aspect of the role. If you are a passionate and experienced leader ready to bring your energy and love for great coffee and food to a cafe that deeply values both its people and its customers, this is the role to apply for! For more information or a confidential discussion please contact Will McPhee at SMAART Recruitment on 03 8637 4411.