Did you know? The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT. Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. We recognise your contribution to our workforce and offer generous remuneration and conditions including: Six weeks (30 days) of paid annual leave per year additional paid Christmas stand down 4 extra days of mandatory rest leave per year 18 days of paid personal leave per year Generous superannuation of 15.4% 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) additional unpaid leave entitlements for up until 24 months from the child's date of birth or placement Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement Flexible and hybrid working arrangement that provides work/life balance Health & wellbeing services - with a focus on early intervention, education and prevention Access to ongoing training and professional development opportunities The key duties of the position include Applications are sought from suitably qualified applicants wishing to be considered for the role of Team Leader SAP Administration Help & Support. Business Services sits within the Chief Financial Officer (CFO) Command. It is a multifaceted branch, which directly contributes to AFP operational outcomes, providing support and enabling our people to deliver maximum impact to the criminal environment. The experience you bring to the role will benefit the organisation by: Providing high-quality corporate services to the AFP (supporting the frontline). Managing and implementing business and system improvements to remove barriers, speed up decision making and increase efficiency (reducing red tape). Providing training and help desk facilities to enhance partnerships, engage and work closely with both our members and external stakeholders (enhancing partnerships). The Team Leader works in a high tempo environment, leading the SAP Administration, Help and Support team delivering system administration, system support, user help and system improvement initiatives: Administration and monitoring of the SAP production environment, ensuring appropriate levels of access, a high level of data integrity and system usability. Supporting business areas with analysis and support - including the SAP and ESS portal help desk facility, the processing of payroll and delivery of training. Implementing leading edge technology utilising effective change management practice. Developing and maintaining governance and policy across the team functions. You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below. What will you do? Reporting to Coordinator Shared Services, the Team Leader is an integral member of the Shared Services Leadership Team. You will be required to: Provide strong leadership to the team and input into the strategic direction of Shared Services and the delivery of outcomes for the AFP. Liaise with key stakeholders on system improvement objectives and alignment with AFP business needs, legislation and federal government policy and direction. Ensure that the team has the appropriate structure and resources to deliver efficient and effective advice and support to the broader AFP; including the fortnightly pay run. Actively manage and promote a healthy working environment. This includes embracing diversity, inclusion and respect. Provide high-level technical advice and position the SAP Administration, Help and Support team as a valued business partner. Manage ad-hoc requests for complex data analysis, system guidance and project support.