Please Quote Reference Number 12314 Customer service experience essential Genuine desire to help people and solve problems Join one of Western Sydney’s busiest automotive dealerships! Are you a multitasking master with a passion for people and a flair for organisation? Ready to shift your career into high gear? Then we want YOU to join our high-performing, fast-paced team! We're one of Western Sydney's busiest and most dynamic automotive dealerships, proudly representing 6 leading brands and operating a massive used car yard. Business is booming, and we're on the lookout for a Customer Service Superstar to help us keep our customers smiling and our operations running smoothly. What You'll Be Doing : Answering a high volume of inbound calls with professionalism and care Managing multiple email inboxes and responding promptly to customer inquiries Multitasking across various platforms and systems in a fast-paced environment Working closely with our Service Department to coordinate bookings and ensure a smooth daily schedule Handling service scheduling and assisting in maintaining efficient workshop operations Providing exceptional customer service from first contact to follow-up What You'll Bring : Previous customer service experience (automotive experience is a bonus, but not essential!) Strong computer skills and confidence navigating multiple systems Excellent communication and organisational skills A positive, team-first attitude and the ability to stay calm under pressure A genuine desire to help people and solve problems What We Offer : A supportive, energetic team that feels like family A dynamic and fast-paced work environment The opportunity to work with some of the most exciting automotive brands in the industry Competitive salary and performance-based incentives Stability and recognition in one of Western Sydney's most successful dealerships Why Join Us? At Nepean Motor Group, we treat every customer like family - and we're looking for someone who shares that same commitment to care and quality. You'll play a key role in helping customers make Nepean Motor Group, Your Choice! If you're ready to accelerate your career and be part of something big, APPLY NOW and become a key player in our customer service team! Please note: Previous applicants need not apply.