Our client, a respected name in the automotive sector, is seeking an experienced and enthusiastic Customer Service professional to join their collaborative Head Office team. With a strong commitment to customer satisfaction and a supportive, team-oriented culture, they’re looking for someone who can step in and contribute from day one. About the Role: As the first point of contact for customers, you’ll be central to delivering an exceptional service experience across phone and email. You'll manage enquiries, support account needs, and build long-term relationships with clients who value expertise and reliability. Key Responsibilities: Handling inbound calls and email enquiries from customers and dealership partners Offering accurate product and service information with professionalism and warmth Troubleshooting concerns and providing timely resolutions Updating and maintaining accurate customer records in internal systems Working closely with Sales, Service, and Marketing teams to ensure seamless customer support About You: You’re a confident communicator with a passion for customer service and a genuine interest in the automotive industry. Whether you’ve worked in a dealership, service centre, or another fast-paced customer-facing environment, it’s your proactive attitude and problem-solving mindset that will make you stand out. If you're driven to provide exceptional customer experiences and thrive in a dynamic team environment — we’d love to hear from you. Apply now to take the next step in your automotive career!