What is the role? The Administrative Support member will work under the direction of the Officer-in-Charge at Cairns Office to support the day-to-day activities of the Station. The role works closely with frontline members to support efficiency and effectiveness of administrative duties within the station and liaises with internal and external stakeholders to maintain effective working relationships. This role acts as a point of contact for inquiries, escalations and general communications for the office, resolving queries and escalating matters where required. The member is expected to contribute to a positive office culture as well as assist with projects and team work-flow to ensure solutions and initiatives that deliver value-add outcomes. As a Team Member in the AFP you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below. The key duties of the position include As the Administrative Support team member for Cairns Office, you will be required to: Provide transparent rostering solutions to support operational requirements in line with the Enterprise Agreement using SAP and Quintiq rostering systems Provide administrative, executive and project support to the Airport Police Commander and aviation leadership team. Manage and respond to enquiries from internal and external stakeholders and direct to relevant areas as required. Perform a range of office management activities; equipment maintenance and reporting, mail services, general filing and ad-hoc complex projects. Undertake finance tasking's in relation to procurement, asset management, fleet management and asset control in line with AFP Governance Framework. Monitor and evaluate the effectiveness of ongoing AFP operational activities. Contribute to the development and implementation of corporate policies, processes and systems which enhance the delivery of AFP operational outcomes. Demonstrate good judgement in decision making by exploring the nature of the problem, researching information, considering options, documenting evidence and providing recommendations. Coordinate facilities management, property registrar, event management and escorting of visitors to the station. Anticipate and support changes to priorities and suggest improved ways of working.