Our Values To provide assertive, responsive and evidence-based mental health care. Service Overview Clarity Health Care is an accredited mental health service delivering a multidisciplinary, responsive program offering care to people with any form of mental health concern or mental illness. Our mental health programs offer psychiatrists, psychologists, occupational therapists, social workers and registered nurses. More important than discipline, is the individual skill of the senior mental health clinicians we employ. Evidence-based care is delivered through outreach services, clinic-based appointments, telehealth and group programs, based on clinical reasoning and need. Due to the design of the workforce at Clarity, collaboration and continuity of care is core to the delivery of the treatment, with the recovery model and bio-psycho-social model being the grounding principles of all care. This isn’t just another admin job. You’ll be the go-to support person in a busy, compassionate, and deeply rewarding environment. You’ll work closely with clinicians, clients, and partner programs to keep everything running smoothly from the front desk to the finer details of data and billing. If you love people and bring warmth to every interaction we want to hear from you! Key Responsibilities Be the welcoming face of our clinic greeting every client with empathy and care Keep our clinic environment organised, clean, and aligned with safety and wellbeing standards Manage phones, inboxes, and bookings with professionalism and calm efficiency Support clinicians with scheduling, admin tasks, and day-to-day coordination Take ownership of billing, data entry, and reporting for partner programs Handle confidential client information with integrity and discretion Confidently manage difficult or sensitive conversations with compassion Juggle competing priorities while contributing to a high-performing, close-knit team About you 4–5 years’ experience in a senior administration or senior clinic support role Strong background in client-facing environments, ideally within health or mental health Excellent organisation, time management, and multitasking abilities Warm, empathetic communication skills and a professional manner Proficiency in Microsoft Office (Word, Excel, PowerPoint); Halaxy experience highly desirable Prior experience with billing and data management in a medical or allied health setting An understanding or interest in mental health services High attention to detail and a proactive approach A reliable, flexible team player who contributes positively to the workplace If you are ready for your next opportunity apply now