Reception & Administration Support Career and workplace stability Supportive and collaborative environment Career growth and development opportunities We are seeking a supportive, friendly, and focused team member to take ownership of reception & assist with administration support in the team, where you will oversee and enhance client interactions, either face to face, over the phone and via email. The Role This role is also open to Year 12 graduates & young people who are passionate about delivering quality customer service and seeking a foot in the door working with a leading commercial real estate agency. Working within a Commercial Real Estate company is very different to residential real estate. You will be dealing with commercial property owners, landlords (leasing out or selling their property) and business owners, tenants (enquiring about commercial properties to lease or buy). Your day to day working week will be spent dealing with professionals in business, and it’s imperative to our client to provide a seamless and welcoming client experience. About You: Experience in a reception or customer service (preferably in real estate, property, building industry) Warm, friendly and welcoming nature Ability to initiate and engage with clients face to face and on the phone Strong interpersonal and communication skills Excellent organisational and problem-solving abilities Professional demeanour and commitment to your role Proficient use of Microsoft Office – Outlook, Word, etc Duties and Responsibilities: Deliver exceptional customer service Oversee reception, client interactions, and office presentation Handle client inquiries and ensure a seamless experience Monitor and improve customer satisfaction and engagement Be the person to put hand up to assist other team members with administration support Completion of documentation with high attention to detail Undertake relevant research relating to commercial properties Adhoc administration and office tasks Training and mentoring provided in any area’s you need If you are the type of team player who always puts their hand up to assist a colleague, that’s a huge bonus! Interviews Please forward your up-to-date Resume asap. Initial interviews will be hosted via ZOOM, followed by face-to-face interviews. Only Australian or New Zealand Citizens, Australian Permanent Residency holders, and candidates with full-working rights in Australia should apply. Need more information? Please call Dedicated Staffing Solutions on (07) 5619 6188 or visit www.dedicatedss.com.au View our client reviews at https://www.sourcr.com/recruiter/julie-bolitho Dedicated Staffing Solutions proudly source highly skilled employees for quality employers.