The Systems Administrator will be tasked with managing the vendor-driven grant management platform. The role involves configuring the system, overseeing the vendor’s tasks, and working with cross-functional teams to ensure effective operation of its grants management system, along with its integrated suite of Microsoft365 tools. Location: Canberra or Melbourne Key duties and responsibilities Configure the business systems, Forms and workflows. Working with business areas to implement their requirements into system configuration. Contribute to the identification and implementation of systems improvement initiatives. Demonstrated ability to manage and resolve IT incidents efficiently, adhering to ITIL best practices to ensure minimal disruption to business operations and maintain high service quality. Collaborate with testing teams to develop comprehensive test plans and test cases. Assist with functional testing to ensure solutions meet the specified requirements. Participate in user acceptance testing (UAT) and facilitate issue resolution. Collaborate with business stakeholders to gather and understand their requirements, objectives, and challenges. Analyse current business processes and systems to identify areas for improvement and optimisation. Translate business requirements into clear and concise technical specifications. Maintain accurate and up-to-date documentation throughout the project lifecycle. Assist in the development of user manuals, training materials, and process documentation to support end-users. About You: Strong analytical and problem-solving skills with the ability to dissect complex business processes and systems. Excellent communication skills, both written and verbal, to effectively collaborate with diverse teams and stakeholders. Solid understanding of system administration and business analysis methodologies, tools, and best practices. Proficiency in translating business requirements into technical specifications and vice versa. Project management skills to effectively handle multiple tasks and priorities within established timelines. Technical aptitude to understand software systems, databases, and integration concepts. Detail-oriented mindset to ensure accuracy in documentation and solution design. Adaptability to work in a fast-paced environment and quickly grasp new concepts and technologies. About Araza: Our organisation works with Australia’s largest enterprise and government clients providing project and program teams and resources to ensure success. We pride ourselves on being a trusted technology partner and working collaboratively. We're partnering with a leading Australian department to deliver high-quality projects that drive impactful results, focused on protecting national interests through intelligence, cybersecurity, and strategic operations to combat global threats. We can talk about Araza all day but instead, here are a few links if you are interested. www.araza.com.au https://www.linkedin.com/company/3613383/ Why Araza? We are GREAT. Our purpose is to have our teams align with our client’s needs to assist them on their most interesting and innovative projects. We do this by aligning our clients and teams to our core values of Be Great and Be Grateful . This focus has helped make us an employer of choice and the consultancy of choice in the Australian market. We are DIVERSE and INCLUSIVE. We are recognised leader in diversity with an excellent representation of women in leadership and a team with differing backgrounds, ethnicities, experiences and abilities. We care. Araza is a company that cares for their people. It's that simple. You will work with truly talented switched on and collaborative team members that help each other to succeed. We rock. HumbleBrag is that a lot of other companies think we are great as well! Our awards list: 2023 CRN Impact Award – Emerging Innovation Winner 2020 Financial Review Fast 100 2020 Financial Times High-Growth Companies Asia-Pacific 2019 Deloitte Technology Fast50 Australia 2019 Deloitte Technology Fast500 APAC 2019 CRN Fast50 2019 ARN Homegrown Service Provider Winner 2019 EY Winning Women Program Winner 2019 Cisco Diversity Initiative Award Winner 2019 Cisco Rising Star Winner 2019 30 Under 30 Tech Awards Winner 2018 CRN Fast50 2018 Deloitte Technology Fast50 Australia 2018 Deloitte Technology Fast500 APAC 2018 CRN Fast50 2018 ARN Start Up Entrepreneur Winner 2018 ARN Personal Innovation Sales Excellence Winner 2018 Westpac Business of Tomorrow Winner 2018 Financial Times 1000: High-Growth Companies Asia-Pacific 2017 Deloitte Technology Fast50 Australia 2017 Deloitte Technology Fast1000 Asia/Pacific 2017 CRN Fast50 2017 ARN WIICTA Entrepreneur of the Year Winner 2017 Westpac Business of Tomorrow Winner 2017 Optus myBusiness Business Leader of the Year Winner 2016 Deloitte Rising Star 2016 CRN Fast50 Next Steps If this sounds like the opportunity you are looking for, apply now! Our team would love to hear from you