Job Description About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 801,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career. Are you passionate about cutting-edge networking technologies and ready to take your expertise to the next level? We’re looking for a Network Specialist who will act as a key technical liaison between our client and Accenture. In this role, you'll support enterprise-grade infrastructure, deliver seamless service across network, security, and cloud environments, and continuously drive operational excellence and innovation. Key Responsibilities: Serve as a dedicated technical interface between the client and Accenture, ensuring high-quality service and support. Provide operational support and continuous service improvement across LAN, WAN, Cloud, and Network Security technologies. Define, analyze, and resolve client issues with precision and professionalism using ITIL best practices. Manage priorities, incidents, changes, and problems in a dynamic enterprise environment. Technical Expertise Required: Strong knowledge and hands-on experience with: LAN, WAN, Data Center, and Cloud Networking (AWS, Azure) Network Security (Firewalls, Cisco ISE) Cisco Meraki LAN, Aruba & Cisco Wireless Cisco LAN/Data Center Switching, HP Switching Routing & Switching, F5 Load Balancers DNS, DHCP, and IPAM (DDI Solutions) Network Monitoring and ITSM Tools Professional Attributes: Strong client engagement skills with the ability to define requirements and implement timely solutions. A proactive, detail-oriented team player with strong organizational and analytical skills. Capable of working independently while managing multiple priorities and deadlines. Preferred Qualifications: Bachelor’s Degree in Engineering (preferably in IT, Electronics, or Telecommunications) 5–8 years of enterprise network management experience Minimum 3 years in a managed network services role ITIL v4 Certification (preferred) Nice to Have: Knowledge of Python or Ansible for network automation Why Join Us? You'll work with some of the best minds in the industry on world-class infrastructure, with opportunities for career growth, continuous learning, and hands-on experience with advanced technologies. Ready to make an impact? Apply now and be a part of our dynamic global team that’s shaping the future of IT infrastructure. LI_GM Qualification Benefits of working at Accenture: 18 weeks paid parental leave Long & short-term career break opportunities Structured career development program Local and international career opportunities. Certified as a Family Inclusive Workplace™ Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people. We are proud to be in the top 3 of last year’s Diversity & Inclusion Index! LI_GM Locations Ballarat Additional Information Equal Employment Opportunity Statement for Australia At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on 61 2 9005 5000. To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com.