Administration Officer - Mental Health — Melbourne, Melbourne Region

Reference Number: [[id]]:  [[title]]  Employment Type: [[filter2]]  Location: [[custJobl]]   About Northern Health:  As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none. Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD, Melbourne’s North is fast becoming the place to be!    Northern Health are seeking applications from motivated and suitably experienced Administration Officer to join the Bundoora Older Adults Mental Health In-Patient Unit Team.  About Mental Health Division:  Northern Health is the third largest mental health service in Victoria Northern. Within the Mental Health Division, we pride ourselves on providing high quality mental health services to people living in the northern regions of Melbourne, and work in a collaborative way with consumers and carers based on recovery principles. We aim to provide strong clinical leadership to support all staff in the provision of professional treatment and care by our integrated community teams, inpatient, and residential services.  About the Role: As the administration officer, you will be responsible for receptionist and administrative duties specific to the Older Person’s Mental Health service. You will be primarily based at the Bundoora campus. The Administration Officer is an integral part of the team. Ensuring administration tasks and duties are carried out efficiently and effectively.  This role is responsible for: Delivery of professional customer service in a caring manner to consumers, their families, carers, visitors, colleagues, external agencies and the public. Clerical and receptionist duties, coordination of physical and telecommunication traffic of the department/ service and manage patient administrative information both electronic, verbal, paper and any other medium as required. Professional conduct within a multidisciplinary team consisting of nursing, medical, allied health, support staff (clinical and non-clinical) including other hospital departments. Tracking, processing and coordination of all legal documentation in relation to the Mental Health and Wellbeing Act for the local campus including the inpatient unit, nursing home/residential and community teams. Coordination of Mental Health Tribunal hearings for teams based at the Bundoora Centre campus including the inpatient unit, nursing home/residential and community teams. There may be occasions where additional administrative cover for other units/ teams may be required where usual administration staff are not available. This may relate to any of the designated administration tasks, for which training will be provided where necessary.  To be successful in this role you will have:  Motivation and commitment to ongoing development Able to work in a busy environment and under pressure at times Demonstrated flexibility and reliability A sound understanding of hospital emergency and interdepartmental policy and procedures as they pertain to the position Desirable: Knowledge of medical terminology Professional presentation and demeanour An ability to accept direction Relevant clerical experience and administrative skills Computer skills, including accurate keyboard skills  Next Steps . . .  If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts. For further details, please refer to the Position Description . Alternatively, you can contact Colin Barker, Nurse Unit Manager or Lisa Carter, Director of Nursing and Operations on 94953191 or Older Adults Mental Health on 9495 3296. Applications close Monday 26  May 2025.   Why work at the Northern Health? We offer a range of benefits to support and reward staff both personally and professionally, which includes: Health and Wellbeing programs, including our ‘Thrive’ program Flexibility in the workplace and extra leave options and support An inclusive and culturally safe space State of the art facilities and campus partnerships A commitment to ongoing professional development through our ‘Learning Labs’ Access to salary packaging, EAP and our online library  F or a glimpse of life at NH, click here.  Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.  All employees of Northern Health must comply with the health service’s Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza. Â