A live in role with a heavily subsidised rent Permanent full-time role Suitable for someone with strong admin and customer service skills GemLife is one of Australia’s fastest-growing developers of luxury over-50s residential resorts. We're known for our architecturally designed resorts, premium facilities, and exceptional lifestyle experiences. As a family-owned business, we foster a positive and inclusive culture built on passion, integrity, and respect. We’re looking for a Resort Administration Manager to become an integral part of our Resort Management team. If you're an a dministrator extraordinaire with top-tier organisational skills and a passion for customer service, this could be your perfect role. About the Role: This is an exciting live-in position with heavily subsidised rent, ideal for someone looking to immerse themselves in a community-focused, resort lifestyle. You’ll manage the day-to-day administrative operations of the resort, working closely with the Resort Facilities Manager and acting as a vital communication link with the operational team at GemLife head office. Your responsibilities will include: Overseeing daily resort operations in line with company policies and safety standards Managing the resale process for homes within the resort (with commission paid for each completed sale) Ensuring all common areas are presented to the highest standard Communicating professionally and empathetically with residents Managing front office duties and general administration tasks Using company systems to maintain accurate and up-to-date records Who You Are: You’re a highly organised individual who thrives in a fast-paced environment and takes pride in delivering excellence. You’ll also be: Detail-oriented and proficient in Microsoft Excel, Word, and Outlook Experienced in administration, ideally in a similar role Skilled in customer service, with a friendly and professional communication style Confident handling sales or resales processes A team player who takes ownership and works collaboratively A holder of a current driver’s licence Looking for a long-term career in a supportive and growing company What We Offer: Competitive salary package based on your skills and experience Commission opportunities on completed resales Supportive and engaging team culture Live-in accommodation with subsidised rent Opportunities for career progression and professional development At GemLife, we're more than just a company—we're a community. Join us and be part of something extraordinary! In your application, please include both a resume and a cover letter addressed to Nicola. Share why this role appeals to you, how you believe you're the perfect fit for this position, and your salary expectations.