Job Description We are seeking a dynamic and detail-oriented Conference and Events Sales Executive to join our team at Mercure Gold Coast Resort. The successful candidate will be responsible for planning, coordinating, and executing conferences, meetings, weddings, and other special events at our resort. This role requires strong organisational skills, a customer-focused mindset, and the ability to work collaboratively with both internal teams and external clients to deliver seamless and memorable experiences. Act as the main point of contact for the clients event confirmation, through to event execution, and follow-up. Coordinate all aspects of conferences and events, including scheduling, logistics, catering, accommodation, audio visual requirements, and special requests. Conduct site inspections and client meetings to ensure full understanding of event needs. Prepare detailed Banquet Event Orders and work closely with food & beverage service, kitchen, housekeeping, and other relevant departments to ensure flawless execution. Manage client relationships, ensuring high levels of satisfaction and repeat business. Ensure all events adhere to resort policies, health and safety regulations, and brand standards.