Description Your New Chapter At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement. We are seeking a detail-oriented and proactive Claims and Safety Administrator to join our Health & Safety team. This internal opportunity is ideal for someone with experience in workers’ compensation—whether from a client-side or insurer background—who is ready to take the next step in their career. This role has a strong focus on claims administration, while also supporting safety-related compliance and documentation across our network of veterinary clinics. Based at our shared services head office with a hybrid arrangement (four days in-office), you’ll collaborate closely with internal stakeholders and external providers to ensure timely, accurate, and empathetic claims support. Key Responsibilities Administer and support the end-to-end workers’ compensation claims process, including lodgement, communication, and documentation Act as a central liaison between clinic leaders, return-to-work coordinators, and insurers to ensure clear communication and consistent processes Manage and triage the Safety Inbox, ensuring timely follow-ups and escalation of incident reports and claims-related queries Keep all claims and incident data up to date in our systems, with a focus on accuracy and confidentiality Assist with reporting, tracking trends, and preparing documentation for internal stakeholders and audit purposes Support the broader Health & Safety team with general administrative tasks related to compliance, training records, and document control Skills, Attributes and Experience: Experience wo rking in a claims administration, insurance, safety, or compliance-related role Knowledge of workers’ compensa tion processes (client-side or insurer background highly desirable) Strong attention to detail and the ability to manage multiple priorities with discretion and professionalism Excellent communication and relationship-building skills Confidence using Microsoft Office (especially Excel and Outlook); experience with WHS or incident management systems is a bonus A proactive, adaptable mindset and a strong sense of ownership Why VetPartners? At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured. Why Work With Us? Shared Purpose : Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners. Collaborative Culture : Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth. Opportunities for Growth : Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development. Rewarding Work : Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals. Work-Life Balance : Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life. How To Apply: Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience. VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities. A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.