At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible. From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust. Role Overview Tesserent is seeking an experienced Cloud Engineer for Azure technologies. Cloud Engineer will be responsible for maintaining the current environment for our clients. This role is pivotal in providing support in implementing configuration changes, assisting in troubleshooting client issues, providing recommendations on improving the current platform and presenting the recommendations and reports to the client with the architecture team when required. Accountabilities Work on designing, documenting and implementing various cloud projects for existing and/or new customers Provide proactive support to ensure the customer’s environment is running smoothly and assist in resolving issues by adhering to customer SLAs Identify and troubleshoot issues related to cloud infrastructure, applications, and services, ensuring timely resolution to minimize impact on business operations. Document incidents, resolutions, and best practices to build a knowledge base and facilitate continuous improvement. Raise required changes and prepare for change approval as per customer request Proactively maintain the customer environment from a monitoring, backup and patching perspective Assist with project implementation, updating as-built and design documentation Monitor the health and performance of cloud infrastructure and services, including virtual machines, storage, networking, security and PaaS services Collaborate with internal team and client to address technical issues and requirements Stay up to date on the latest Microsoft Azure features, updates, and best practices to serve as a subject matter expert to clients and internal teams. Ready to engage and support other team members by learning new technologies and skills. Take part in on-call support roster Competencies Hands-on experience in managing and maintaining large Cloud environments Experience in managing and troubleshooting Azure Virtual Machines, Cloud networking, hybrid connectivity, and Azure Storage Experience in managing and troubleshooting App Services, Azure App Gateways, AKS, ACR and ACI Experience in managing and troubleshooting Azure Front Door, Traffic Manager, and Managed DB services Experience in managing and troubleshooting Azure firewall, Defender for Cloud, Advisor, and well-architected framework Experience migrating on-premises workload to Azure Fluency in writing PowerShell scripts and KQL queries Good understanding and experience in developing and delivering Azure solutions Azure certifications such as Azure Administrator Associate, or Azure Solutions Architect Expert Knowledge of IaC such as Terraform Linux skills desirable Business Skills Excellent written and verbal skills to clearly explain concepts to diverse stakeholders Able to identify leads with the Sales team and assist with the development of those leads to attain further opportunities and ongoing work. Strong understanding of commercial arrangements for small to large projects and able to demonstrate value of service offerings to clients. Knowledge, Skills & Experience Certifications related to Azure, AWS and GCP Strong written and verbal communication skills to clearly explain concepts. Open-minded and forward-thinking in terms of vision for the business and team culture. Ability to work as a team with decisions made to support moving toward common goals. Excellent communication skills Take ownership and show initiative of the assigned tasks Engage effectively with clients and internal stakeholders Effectively manage time Flexibility and motivation to work across several types of engagements. Other Must have current eligibility to work in Australia Nice to have – NV1 or baseline clearance It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community . We’re committed to supporting a diverse workplace, and that starts here. We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone. Read more about our WORK180 endorsement.