ABOUT US: L’Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practised since the company was founded in 1976. L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide. L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals. We recruit competent and positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. ABOUT THE ROLE: Acting as a main support to the Logistics Manager, the Warehouse Team Leader will ensure key warehousing tasks are completed by the Warehouse Operatives daily. This role will oversee the picking and despatching of customer orders, along with the goods receipt of finished goods from L’OCCITANE’s International. Key to this role is excellent team management, organisational and communication skills. The Warehouse Team Leader will be based at our Silverwater Distribution Centre and supervise a small team managing the day to day operations. This is a Full Time 6 month contract. RESPONSIBILITIES: Manage the daily operations to ensure key objectives are met e.g. order processing, goods receipt, outbound freight, kitting and WH&S. Team leadership – manage the DC team to ensure their performance and behaviour is in line with L’OCCITANE expectations. Assist the Warehouse Manager to ensure workload is prioritised and executed accurately, effectively and efficiently. Train the team in warehousing best practice, ensuring any casual work force have the tools they need to perform their work accurately. WH&S – assist Warehouse Manager with ensuring compliance to all WH&S policies for the warehouse team and any visitors. Constantly assess skills and actions of the floor team, always leading by example. Continual monitoring of employee and visitor safety and immediate reporting of hazards and incidents. ABOUT YOU: Strong written and verbal communication Ability to work under pressure Proven ability to handle conflicting priorities Resilient and thrives in a fast paced environment Strong attention to detail Experience with Navision and/or SAP desirable PRE-REQUISITES: Advanced knowledge of logistics and warehouse operations Advanced knowledge of warehouse management applications e.g. Navision, SAP Previous experience with Department Store scan-pack methodology desirable Strong and professional customer focus Proven relationship building skills The ability to work in a positive manner within a team environment Open approach with the ability to give and receive feedback WHAT'S ON OFFER: A competitive salary including generous staff discounts & incentives at our retail stores! A feedback rich culture that supports openness and transparency. Be part of an organisation that is committed to sustainability Extra paid days off for special occasions (Wedding Day, Volunteering Day, Pamper Day, Birthdays and more!) “L’Occitane speaks of the Provence we love, a mysterious region that never stops inventing beauty” - Olivier Baussan.