Looking to kickstart or advance your career in SaaS and consulting? With over 20 years of worldwide success and a strong customer base of global brands and Fortune 500 companies, our client is now expanding their APAC operations. They’re currently looking for a driven graduate or customer service consultant to join their supportive and ambitious team, and step into the booming world of SaaS. This is your opportunity to join a global leader in Contractor Management Software and build a long-term career in software consulting and sales. After a fully paid 6–8 week training at their US headquarters in Texas, you’ll join the Sydney team as a Consultant/Associate , delivering exceptional service to clients while developing your technical, business development, and client relationship skills. The Perks: $90,000 Super Bonus 6–8 week paid training program in Texas, USA Defined career growth pathway, from Customer Service to Business Development & Software Sales Hybrid working, WFH Mondays & Fridays Central Sydney CBD office near public transport Lunch provided in-office (Tue–Thu) Ongoing mentoring, networking events, and global team-building activities International travel opportunities Health insurance & wellness programs Fortnightly pay cycle Parking or public transport reimbursement July/August start date Role and Responsibilities: Proactively service and support contractor and supplier clients Deliver software training via phone, video, and in-person Manage inbound enquiries, troubleshoot issues, and provide solutions Handle account management functions, including invoicing and collections Participate in marketing and sales initiatives Analyse processes and suggest continuous improvement opportunities You’ll start in a customer service role (approx. 18–24 months) with a clear plan to progress into business development, account management, and software sales. What we're looking for: Bachelor's degree from an accredited university (or equivalent experience) 0–5 years’ experience in customer service, call centre, or sales Strong written and verbal communication and presentation skills Excellent problem-solving and analytical abilities Proficient in MS Office and email applications Energetic, proactive, and eager to build a career in SaaS and Business Development Available to travel to the USA for 6–8 weeks of training If you are excited to work with a cutting-edge company, who will offer not only world-class training and career progression, but also a fun and friendly work environment, hit " Apply" now. Or for a confidential discussion, contact Sonja at SMAART Recruitment on 03 8637 4411