We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. It starts here. With Bendigo Bank… and you. You’ll be a part of the Customer Proposition Squad – a key team within our broader Business & Agribusiness Transformation program. Driven by delivering meaningful customer outcomes, you’ll play a pivotal role in designing future-state experiences for our Business & Agribusiness customers, helping to define and deliver our long term customer roadmap. We aim to bring the voice of the customer to life in the transformation program and continuously look for opportunities to deliver value and ROI. The squad actively support the business in navigating the flow of ideas into initiatives, shaping experiences for our customers and working with value chain partners to make the future state vision a reality. In this role make an impact by: Helping to define and set the future vision of Business & Agribusiness customer propositions Championing the voice of the customer, bringing a human centred design approach to problem solving Designing intuitive, user-centric digital products and services for Business & Agribusiness customers Collaborate with cross-functional teams to translate business requirements into design solutions that align with customer needs Product and experience testing, facilitated by journeys, protypes and designs that can be iterated and evolved What you’ll bring to the role To succeed in this role, you will have: Strong design thinking and relevant experience gained within similar complex and sizable organisation’s Proven facilitation and delivery skills to audiences of all levels Excellent knowledge of the banking industry to underpin the effectiveness of your design experience Strong presentation abilities, verbal and influencing skills We would also love you to have: Degree in Design, Commerce, Business or related disciplines So, why work with us? Want big impact that matters ? Here, you’ll know your work directly benefits the customers and communities we all serve. Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day. Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand. You’ll also get access to a great range of benefits, including: Hybrid work? Our flexible work options are designed to suit your life – talk to us about what flexibility means to you. Health and wellbeing support, including discounted gym memberships, and private health insurance options. Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice. This permanent position is located at Docklands, soon to be 555 Collins St. We offer flexible work options that put our people first, and a hybrid WFH model with 60% time onsite. We’re making better, bigger. And we’ll get there with you. We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Now’s the time to set your sights even higher – on the future you and the future career you deserve. To learn more about the role view the Position Description: Senior Product Designer