Join a leading manufacturer as a temp customer service officer Your new company Our client is a steel manufacturer who are committed to providing excellent customer service, ensuring seamless processes for their loyal clients. They pride themselves on being innovative in the market with no project being too big or too small for our client to take on. Your new role As a Client Service Representative, you will play a pivotal client-facing role, supporting a close-knit team in fostering and strengthening client relationships. Reporting directly to the Branch Manager, your key responsibilities will include: Ensuring systems and processes are executed efficiently and effectively Delivering outstanding customer service to existing clients while proactively developing new business relationships Managing inbound and outbound calls related to enquiries, orders, products, transport, and accounts Reviewing and adhering to safety procedures, ensuring compliance with company standards Overseeing client management, ensuring accurate record-keeping and seamless transaction processing Building and maintaining strong relationships with both internal and external stakeholders What you'll need to succeed The ideal candidate for the Client Service Representative role will demonstrate: A strong sales-driven mindset and a proactive approach to achieving targets Excellent teamwork skills with the ability to collaborate effectively in a dynamic environment A background in the building industry, providing valuable industry knowledge and insight Meticulous attention to detail What you'll get in return You will receive a temporary ongoing role with a leading manufacturer with an attractive hourly rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2934145