The company Join a reputable and highly regarded global Original Equipment Manufacturer at their Heatherbrae facility in Newcastle. Move your career forward with a business that supplies machinery & services to mining and construction projects throughout Australia & APAC. Large modern facility with multiple workshops and modern offices Join a highly experienced service department with an excellent team culture Opportunity to join a company that support working from home 2 days a week Flexible working hours and the ability to start at 7am, 8am or 9am Hours and roster You will enjoy a wide range of flexibility in this role and working in a fully supportive team that works together to ensure the work is complete to a high level. 38 hours per week (enjoy flexible start times between 7am/9am) Monday to Friday Work from home 2 days per week (when you are trained up and settled into the role) The role Reporting into the Service Administration Manager you'll enjoy working closely with a team of 4-8 service professionals in NSW. Your efforts will support current service team and involve the following duties;- Providing a high level of customer service to existing and new customers Liaising with accounts receivable and finance on customer credit issues Expediting outstanding purchase orders General data entry and invoicing Booking medicals and site inductions Provide administrative support to the CSC Recording safety KPI information Coordination and submission of warranty claims as per the companies policies Send warranty acceptance and rejection documents Processing of repairs and maintenance jobs Creating dispatch and returns documents Your value You will come from a workshop or heavy industry administration background and have previous experience working in a similar role with similar duties as outlined. Other attributes and skills include;- Essential High level of computer skills and proficient with Microsoft Excel Be able to work under pressure and enjoy working to deadlines Highly organised, process driven and with excellent attention to detail Strong people skills and relationship building qualities Ability to multitask and work on a number of projects and tasks at once Team player and the ability to take responsibility and work unsupervised Desirable (not essential) Previous experience in a planning or scheduling role in a workshop environment Aurora ERP experience or experience with Maximo The opportunity This is a standout opportunity to further your skills and experience with a world-renowned OEM. Along with excellent leading training and development opportunities you will enjoy; - Working with a highly supportive and experienced team Work in an environment where you'll collaborate with the team in the fresh air taking advantage of the various facilities at the Milton Green precinct Modern well established office location at Milton Green, with local early bird parking available Joining a world class company with a wide range of company benefits including fitness passports Moving your experience forward with a company that supports growth and development Working with excellent system and processes already in place 12-month contract through Marble offering job security (with likely extensions and potential permanency with the business). This is a great opportunity to secure an immediate start with a highly regarded global mining OEM who will support and develop your skills Apply now for more information or call Josh Little-Jones on 0420 462 066 for a confidential conversation. Josh Little-Jones | [email protected] | 02 8116 2200 By submitting your CV you agree to have read: marble.com.au/privacy