MAYDAY is currently looking for a switched on Customer Service Officer who is driven and eager to join our large global organisation to work in their fast-paced and engaging contact centre team. The role overview: Location, Based in Macquarie Park with excellent Metro connection Working hours, Monday - Friday 2pm - 10pm. Pay, $33.96 per hour plus super base rates with penalties paid for after-hours shifts. Training, You will have in-depth structured training, which will be conducted in the office. Team, working for a global company you will be working with a collaborative and supportive team. Management, you will learn from the best, working for a motivating and supportive management team, which people love working for. What’s in it for you: Gain experience with a global leader. Full training provided; be confident when you get on the phones. Work in a team-focused environment with great people and support around you. Learn from your dedicated and knowledgeable peers on the job. Strong possibility to go perm/extend with the client. The role: Handle inbound customer queries. Use multiple systems/programs for admin tasks. Provide excellent customer service. Log all details and interactions. Experience needed: Attention to detail with a customer service focus. Previous phone-based customer service/call centre experience. Previous contact centre experience is highly desirable. Must be immediately available to interview early next week and be able to provide 2x work references If this position fits your skills and personality, please apply ASAP for immediate consideration. Reference number: 12396 Profession:Call Centre & Customer Service Company: MAYDAY Recruitment Date posted: 27th May, 2025