We're looking for an experienced Retail Manager to spearhead operations at our iconic gelato store in Bondi. You will be instrumental in promoting operational excellence, with an emphasis on store profitability and delivering an exceptional customer experience. You will be responsible for: Daily operations of our Bondi store The management and supervision of retail staff, including recruitment, rostering, training and development, performance reviews and promotions Managing stock levels of all raw materials and finished products, ensuring maximum cost efficiencies Implementing sales strategies to enhance productivity, customer service and store profitability Ensuring compliance with company policies, work health and safety requirements and food safety regulations Effectively managing staff and customer complaints Collaborating with other teams across the business, including production, logistics, finance, HR and marketing You will need: Relevant tertiary qualifications and a minimum of one year full-time experience working at a management level in a retail setting To be available to work in the evenings and on weekends each week Full Australian work rights