Retail Manager – Howlong, NSW Kogan People Solutions, recruiters, are working with the owners of this busy retail complex, located at the heart of a lovely rural town of Howlong, to secure their new Retail Manager. The modern retail complex is run by the local management team. Open 7 days a week, mornings to evenings, the role is busy and eventful. You’ll enjoy working here! About the role: This is a great opportunity to work in this well-located complex which includes a busy fuel outlet and a well-established retail convenience store. If you are a skilled retail professional keen to make their mark in an important and modern retail presence, please apply! We’re looking for someone with the passion to really inspire and coach our team, with the skills and expertise to deliver excellent customer service and drive sales using a proactive approach and business acumen to ensure the business continues to hit the right note and then ensure the continued success of this retail site. The incumbent will be expected to work rotating shifts across a seven-day week. Tenure: Full-time and ongoing. The duties and responsibilities of the position will include: Visual merchandising to achieve best possible sales outcome. Developing strategies to deliver results and performance in store. Identification of sales opportunities and enhanced ranging of SKUs. Managing smooth and efficient running of store to ensure operational excellence. Hiring, onboarding, mentoring, rostering, and supervising other retail staff. Ensuring the provision of a superior level of customer service. Ensuring a high level of stock control and minimal stock loss and damage. Wage and expense control of the store. Cost control, understanding of financial documents such as profit and loss statements. Maintaining operations by implementing and following policies and standard operating procedures. What we’re looking for: Appropriate relevant post-secondary qualifications to at least Diploma level or equivalent. At least 1 to 3, or more, years’ experience in a customer service retail environment at supervisory or management levels. Proven ability to organize, mentor and provide leadership to staff. Demonstrate a strong customer focus - possess excellent communication and interpersonal skills with the confidence to deal and work with a diverse range of customers. Solid business acumen and administration skills. Ability to maintain professionalism under pressure. Be highly organised and able to prioritise workloads to effectively meet deadlines. High computer literacy in EFTPOS and register / POS systems. Ability to create, implement, manage and sell new product lines and promotions. Easy going person comfortable with a locally owned business. Strong understanding of OH&S requirements, Unrestricted driver’s license. Unrestricted rights to work full time in Australia. What we can offer: Competitive salary in the range $70k to $80k plus superannuation per annum. Excellent working conditions and facilities Ongoing training and development Secure ongoing permanent and full-time employment Applications Please respond to the recruiters using the facilities on this site, and ensure you attach your updated CV. Kogan People Solutions are grateful for all applications, but kindly note that they will only respond to shortlisted applicants. Kogan People Solutions – recruitment excellence