THE COMPANY YOU WOULD BE JOINING This medical device/consumables distributor & manufacturer is one of the biggest in Australia. Owned by a much larger group, plenty of career opportunities exist here. Their purpose is deeply rooted in caring for everybody. They are committed to their mission to ensure that all have access to optimal protection, treatment, and healing through their comprehensive medical product range. Through their actions, they strive to make a meaningful difference for their customers, their patients and communities, and the world around them. WHAT YOU WILL LEAD AND GROW This 3-6 month Customer Service temp assignment will have you working in Eastern Creek 5 days a week. Working hours will be 8am - 4.30pm. Reporting to the Customer Service Manager, you will be responsible for but not limited to the following; Accurately processing customer orders within relevant timeframes. Providing advice and support to customers to address issues and solve challenges. Maintaining accurate and efficient records and information to ensure high quality and efficient processes and meet customer requirements. Recording, investigating and actioning customer feedback and complaints. Maintaining a high level of knowledge of products including minimum order quantities and units of measure. Working effectively and communicating with the team and colleagues to provide service and advice to internal and external customers. WHAT QUALIFICATIONS, EXPERIENCE & SKILLS WILL YOU NEED TO GET THE JOB? Previous experience in a customer service role. Certificate III in Business or similar or equivalent experience. Excellent written & verbal English communication and client relationship skills. Must be able to work 5 days a week in Eastern Creek. INTERESTED? Please 'apply now' quoting reference number 3726 or call Nicole Villanueva on 0414.919.461. Please note, your details/resume will not be sent anywhere without a formal interview and, if successful, your subsequent prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.