Workfast is looking for a permanent full-time Customer Service Coordinator to join our client's team at their Braemar (Mittagong) facility servicing NSW operations. Salary: $70,000 to $80,000 per annum Hours: 7am - 3pm Location: Braemar (Mittagong) Candidates must have at least 3 years’ experience in customer service or sales support roles, preferably within the building and construction industry. Strong communication skills, attention to detail, and a proactive approach to problem-solving are essential. This is a white-collar permanent role with a competitive salary and flexible working arrangements. What you get $70,000 - $80,000 annual salary super Permanent full-time role 1 day a week WFH flexibility Office-based role in Braemar (Mittagong), NSW Supportive and collaborative team culture Stable, long-term opportunity with room for growth Joining a stable, long standing team at a newly built facility Start date targeted for late June What you need Minimum 3 years of experience in a customer service or sales support role Qualifications in Business Administration (advantageous but not essential) Experience working with internal systems such as Excel and CRM platforms Strong organisational skills and the ability to manage multiple tasks Excellent verbal and written communication skills Experience in the construction or precast manufacturing industry (advantageous) Current driver’s licence and full Australian working rights Ability to pass a pre-employment Police Check Drug & Alcohol test and Medical Assessment What you will be doing Managing and converting quotes into customer orders Building and maintaining customer relationships across NSW Collaborating with Account Managers, Estimators, and internal teams Providing accurate updates on production and delivery timelines Documenting customer interactions and maintaining records in Excel and ABM Supporting logistics and transport coordination for order deliveries Assisting with stock management tasks such as stocktakes and adjustments Communicating product specifications and delivery capabilities About us Workfast is a labour-hire company working with some of Australia's largest companies. We operate in all states of Australia and our employees work in all industries. When you join our team we make sure that you're looked after, paid well and that we follow all Australian Fair Work standards. Workfast embraces diversity and encourages applications from people with disabilities. If you have any support or access requirements, we encourage you to advise us at any time of application. Interested? To apply for the Customer Service Coordinator role in Braemar (Mittagong) NSW , please click the link to apply.