Field Service Engineer — Melbourne CBD, Melbourne

This is an exciting opportunity for a Field Service Engineer to join a global leader in diagnostic solutions, responsible for installing, maintaining, and supporting sophisticated in vitro diagnostic analysers. The role offers autonomy, variety, and the chance to directly improve patient care across metro and regional healthcare environments. Client Details Our client is a globally recognised leader in the in vitro diagnostics and medical technology space, known for delivering reliable, high-quality solutions that drive improved healthcare outcomes. With operations across Australia and a strong support base, they're committed to innovation, collaboration, and putting patients first. The organisation has a strong culture of engineering excellence and professional growth, with a tight-knit local team and access to global technical resources. Description Installation, maintenance, and repair of high-tech diagnostic analysers used in pathology and clinical environments. Diagnosing complex faults, performing software/hardware upgrades, and completing modifications to ensure optimal system performance. Providing detailed service reports, tracking spare parts inventory, and making service recommendations to the technical team. Delivering a high standard of customer service and support both on-site and remotely. Participating in an on-call rotation and providing telephone support as required. Profile A technically minded and proactive professional with a strong background in field service, diagnostics, or medical instrumentation. Holds an advanced diploma or degree in electronics, mechatronics, robotics, or a related field. Demonstrates strong troubleshooting skills and can operate both independently and as part of a broader team. Displays exceptional communication skills and can liaise with both technical and non-technical stakeholders. Has a valid driver's licence and is comfortable travelling to customer sites across metro and regional areas. Job Offer A unique opportunity to join a leading innovator in diagnostic technology, delivering real impact to patient care. Join a highly supportive and experienced engineering team, with access to ongoing technical development and cross-functional collaboration. Autonomy and flexibility in your role, including travel across metro, regional, and occasional interstate locations. Access to essential tools, equipment, and mobility solutions (laptop, mobile phone, company vehicle/car allowance). The chance to contribute to improving diagnostic accuracy through hands-on field work with cutting-edge medical analysers. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Henry Hall on 61 2822 181 12.

Applications close Sunday, 29 June 2025
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