How we look after our employees: 5 weeks annual leave Salary packaging up to $15,900 and $2,650 meals and entertainment Fitness Passport, reduced insurances and many discounts via Perkbox 13 days sick leave 14 weeks maternity leave after 12 months About the opportunity: As a leading disability services provider, Northcott offers a range of high-quality services and support for people of all ages. We support people with disability to find a home, participate in the community, learn important life skills, and access therapy. The Sales Development Partner plays a key role in connecting people to Northcott services that can support them to achieve their goals. The role works collaboratively with local service teams to grow awareness and reputation for Northcott in the local community. By understanding the needs of the community for which they are responsible, the Sales Development Partner will generate demand for Northcott services and support new customers through the enquiry and sign up process. The role is business focussed, looking for opportunities to sell Northcott’s services across the region and maintaining a consistent, structured and efficient approach to achieving and exceeding targets, whilst ensuring that customers are properly engaged and supported to live the life they choose. Role Requirements: A strong self-starter who is empathetic and flexible to work with a variety of teams, customers and business contacts In-depth knowledge of the disability sector, NDIS and disability housing (or willingness to obtain) Excellent verbal and written communication skills High-level presentation skills Well organized and responsible with flexibility and problem-solving skills to adapt to changing environments and goals Capacity to work independently, but also as a team player with a high level of dedication Passion, drive and a competitive spirit to meet and exceed targets Typical duties might include: Managing new leads from Enquiries team, liaising with Service Coordinators and Service Support Partners, to sign up new customers in a timely and efficient manner Identifying opportunities for existing customers to access additional services where there are unmet service needs Understanding the local market and build/maintain a strong network of relevant relationships Contribute to and implement a Sales Plan for the region designed to increase Northcott’s profile and generate demand and leads for services Coordinate presence at expos and networking events (eg Ready Set Connect, Expos) to engage with new customers and referrers Establish local partnerships that can raise awareness of Northcott and generate new leads Develop a prospect list of referrers and outreach (cold-calling, email, LinkedIn etc.) to build networks and create new customer referral opportunities Build a sound knowledge of Northcott services, NDIS funding, and support needs of people with disability Work closely with internal teams (e.g. Marketing, Enquiries and Communications) to develop and implement sales campaigns and build referrer network Provide accurate and timely reporting against Sales and business development targets. Comply with, report on and actively participate in Northcott’s Safety & Injury Management Procedures and Northcott’s WH&S Procedures Be aware of and sensitive to the needs of customers from Aboriginal and Torres Strait Islander or Culturally and Linguistically Diverse backgrounds Work within the framework of the NSW Disability Inclusion Act, National Disability Standards, Privacy Legislation, NDIS Act 2013, NDIS Operational Guidelines and other relevant legislation Adhere to Northcott policies and procedures, in particular, the Code of Conduct and Values. Essential Qualification and Experience: Proven experience of achieving sales targets in a Service environment Proven experience of identifying and nurturing new customer opportunities leading to increased sales Formal qualifications in business, certification/training in sales would be an advantage About Northcott: Northcott is a not-for-profit disability service provider that works with customers to realise their potential. As one of Australia’s largest not-for-profit disability service organisations, we provide services from metropolitan and regional locations throughout NSW, QLD, and the ACT. We have more than 90 years of experience and expertise in the disability service industry. A registered NDIS provider, we employ approximately 2,600 staff and provide empowering, personalised services to over 13,500 people with disability, their families and carers each year. Our Values: Our values have always been a significant part of our service to customers and they have helped shape Northcott into the wonderful organisation it is today. We are Innovative because we develop new ideas and solutions with creativity in anticipation of changing needs. We are Respectful because we believe that everyone’s voice is unique and that they have the right to be heard. We are Brave because we have the courage to stand up for people with all abilities even in the face of adversity. Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story When applying internally, Northcott employees are required to notify their Manager and should be aware that their Manager may be asked to endorse their application. Position Description