Company Description ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia. About us: We are NCS Australia! We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen. We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40 years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises. Job Description Job details As a key member of our Infrastructure team, you will architect, deploy, and manage the core infrastructure supporting our digital services across physical, virtual, network, and cloud environments. With a strong focus on Microsoft 365, you will lead the design, implementation, optimization, and proactive management of our M365 ecosystem. This critical role ensures the seamless integration and efficient operation of all related services, directly impacting organizational productivity and collaboration. Your strong analytical and problem-solving skills will be vital for quickly identifying and resolving complex technical issues, guaranteeing continuous service delivery. Key duties and responsibilities This role centers on the critical implementation and sustained operation of reliable and high-performing Microsoft 365 services, with a strong emphasis on their interconnectedness with Azure, Entra ID, Graph API, Purview, Power BI, and Copilot. As a Microsoft 365 Engineer, your responsibilities will include the management and maintenance of the M365 environment, adhering strictly to security, organizational, and government regulations. Furthermore, you will be instrumental in developing and maintaining essential technical documentation, such as system configurations, operational procedures, and user guides. Qualifications Technical skills Strong knowledge and experience implementing the Microsoft 365 product suite (Azure, Entra ID, Graph API, Purview, Power BI and Copilot). Strong skills in integration across platforms and services, particularly automation and scripting across the M365 and on-premises landscape. Strong knowledge and experience implementing the Microsoft 365 product suite (Azure, Entra ID, Graph API, Purview, Power BI and Copilot) in a complex ICT environment integrated with a significant on-premises landscape. Strong skills in integration across platforms and services, particularly automation and scripting across the M365 and on-premises landscape to ensure seamless user experience and system operation for a large enterprise. Excellent analytical, problem-solving, and troubleshooting skills. Strong communication and interpersonal skills. Previous Federal Government experience is desirable Desirable criteria Relevant Microsoft certifications in Azure, Entra ID, Graph API, Purview, Power BI and Copilot. Additional Information Why join us: At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go! We are in the process of refreshing our employee benefits, so don’t forget to ask our Talent Acquisition Team about what’s on offer. We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at [email protected]. Other important stuff: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks. As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ. Visit our website https://www.ncs.co/en-au/ for more information. Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given. Why join us: NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth. NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given. Work rights and background checks: To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks