Description: Be Part of Something New and Meaningful! At Caption by Hyatt Central Sydney, we're rethinking hospitality-putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt will be the first of its kind in Australia, offering a vibrant, people-first experience that's as much about connection as it is about comfort. We're looking for a Sales Manager to join our pre-opening team-an energetic, commercially minded individual who thrives on winning new business and building strong client relationships. If you're passionate about connecting with clients, driving revenue, and being part of a culture-forward hotel launch, this could be the perfect role for you. Care Connects Us At Hyatt, we care for people so they can be their best. This purpose guides everything we do-from how we connect with guests to how we work together as a team. It's what drives our culture of care, creativity, and belonging. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated. About Caption by Hyatt Sydney Caption by Hyatt is not some basic hotel. Designed to be truly of the community-not just in it-the people make the place here. Our place is yours for the making, where you can do (and be) you. Opening in 2025 , Caption by Hyatt Sydney will feature 174 colourful, fun, and eco-friendly guest rooms along with Talk Shop , our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home. Why Join Us? - Shape something new - Join a dynamic pre-opening team and help build the commercial success of Australia's first Caption by Hyatt, right from the ground up. - Make a meaningful impact - Drive business across key market segments including corporate travel, entertainment, leisure groups, and conventions. - Work with purpose - Collaborate with passionate colleagues in a brand that celebrates inclusivity, local connection, and creativity. - Access global support - Partner with Hyatt's regional sales and marketing teams to grow your skills and amplify your impact. About the Role As Sales Manager, you'll take the lead, working closely with Director of Sales and Marketing, in developing and managing a portfolio of key accounts across our core segments: corporate travel, leisure inbound and wholesale, entertainment, and convention groups. You'll combine proactive outreach with genuine relationship-building to generate leads, secure bookings, and drive commercial results. Pre-opening experience is a plus - but what matters most is your initiative, client-first mindset, and ability to turn opportunities into outcomes. Some Key Responsibilities - Drive new business through outbound sales activity and proactive networking - Manage and grow key accounts, ensuring consistent engagement and retention - Collaborate on sales strategy and support the execution of tactical promotions - Represent the hotel at trade shows, client events, and sales missions - Work cross-functionally with Revenue and Marketing to optimise performance and conversion - Maintain accurate records in Hyatt's CRM system and provide meaningful sales reporting - Support familiarisation trips and brand activations in the lead-up to opening Qualifications: What you will bring to the role: - Minimum 2 years' experience in hotel sales, business development, or account management - Proven success in corporate travel, entertainment, groups, or convention markets - A proactive, confident, and client-focused approach to building relationships - Strong communication, negotiation, and presentation skills - Pre-opening experience in a hotel environment is highly regarded - Familiarity with Hyatt systems (e.g., Envision, PACER) is a plus - A collaborative spirit and readiness to contribute in a fast-paced, all-hands-on-deck team What's in it for you: - Be part of a purpose-driven brand redefining hospitality in Australia - Join a supportive and inclusive team culture that champions sustainability, creativity, and community - Work on an exciting pre-opening project, helping to shape the future of the brand in Australia - Access continuous learning and professional development through Hyatt's global network - Enjoy opportunities for career growth within one of the world's leading hotel groups - Receive a competitive salary and benefits package - Benefit from complimentary and discounted accommodation worldwide at Hyatt properties - Access a 10% discount on private health insurance - Take advantage of generous paid time off and holiday policies - Receive support through Hyatt's Employee Assistance Program for mental health and wellbeing Ready to Join? If you're a passionate storyteller, community connector , or creative sales professional excited by the opportunity to support the launch of one of Australia's most vibrant new hotels-we'd love to hear from you. To learn more about the brand, visit: www.hyatt.com/brands/caption-by-hyatt We're committed to creating a workplace that is inclusive, respectful, and reflective of the diverse communities we serve. Everyone is welcome, and individuality is celebrated . Primary Location: AU-NS-Sydney Organization: Caption by Hyatt Central Sydney Job Level: Full-time Job: Sales Req ID: SYD002974 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.